R-002 Appraisal Ordering Payment Email Issue / Email Notifications at Order Placement
NOTICE TO ALL RETAIL LOAN ORIGINATORS
IMPORTANT ANNOUNCEMENT: Appraisal Ordering Payment Email Issue / Email Notifications at Order Placement
Appraisal Ordering Payment Email Issue
FLCBank is informing you that we have an issue with the new “Payment Email” field located on the Appraisal Order Screen when ordering your appraisal. This Payment Email field is not being sent to our vendor. Our vendor is working to resolve the issue.
Until resolved, the previous process of utilizing the borrower’s email address which is located on the Lending Portal – URLA Borrower Screen is automatically being sent once the appraisal order is placed and NOT the new “Payment Email” located on the Appraisal Order Screen.