Privacy & Security

This Privacy Statement describes how Florida Capital Bank Mortgage, a division of Florida Capital Bank, N.A. (FLCB), uses the information you provide.

INFORMATION GATHERED

You may choose to provide information about yourself in order to be contacted by Florida Capital Bank Mortgage regarding loan products and/or services or to receive a response to your question or inquiry.  Such information may include the following:

  • Your name
  • Your company name
  • Contact information including phone number and email address
  • Property address
  • Information about your business
  • Other information you choose to provide via a telephone call, letter, or e-mail
USE

Primarily, the information you provide will be used to contact you and better understand your wholesale lender needs.  You understand that by submitting your information through this website or one of Florida Capital Bank’s other company websites, you agree to be contacted regardless of registration with any federal, state or local Do Not Call list, Do Not Mail list, or any other comparable list or registry.  By providing information to Florida Capital Bank Mortgage through this website, a telephone call, an email, or letter, you authorize Florida Capital Bank Mortgage to engage in the following uses of your information:

  • To improve its products and services
  • To periodically market its products and services, and send promotional emails and advertisements
  • To contact you
SECURITY

Florida Capital Bank Mortgage has measures in place directed to safeguarding the information you provide.  Such measures include, but are not limited to, implementing policies and procedures regarding data security.

Please note, no data transmission over the Internet or any wired or wireless network can be guaranteed to be 100% secure.  Florida Capital Bank Mortgage recommends you do not send any confidential information and/or nonpublic personal information by email.  If you choose to send confidential information and/or nonpublic personal information to Florida Capital Bank Mortgage via email, you accept all risk that such information may be intercepted by a third party.

WEB TECHNOLOGIES

A “cookie” is a small file that is assigned by the webserver to your computer.  The use of cookies allows Florida Capital Bank Mortgage to identify which pages of the site are accessed.  That information is then used to improve the website and your online experience.  Assigning a cookie to your computer does not provide Florida Capital Bank Mortgage access to your computer or any of the information contained on your computer and your computer is not harmed by Florida Capital Bank Mortgage’s use of cookies. Most web browsers afford you the option of modifying your settings to reject cookies should you choose.  However, declining cookies may interfere with your ability to take full advantage of the features of this website.

CHANGE IN CONTROL

Your information may be transferred in connection with a sale, merger, transfer, exchange, or other disposition (whether assets, stock, or otherwise) of all or a portion of the business of Florida Capital Bank Mortgage.  You will have the opportunity to opt out of further secondary use of your information following any such change in control.

THIRD-PARTY LINKS

You might find links to third-party websites on this website. These websites should have their own privacy policies, which you should read and understand before using their site. Florida Capital Bank Mortgage does not accept any responsibility or liability for their policies or for the security of information you submit through a third-party website whatsoever as Florida Capital Bank Mortgage has no control over third-party websites.

CHANGES TO OUR PRIVACY NOTICE

Florida Capital Bank Mortgage reserves the right to modify this Privacy Notice at any time without notice, but the most current version of the Privacy Notice is available to you by clicking here.  By continuing to use the website and the services available through it, after the date of any change to this Privacy Notice, including accessing the website, you agree and acknowledge acceptance of the Privacy Notice in its most current version.

TERMS AND CONDITIONS

Please see the Florida Capital Bank Mortgage Terms of Use statement for other details that are applicable to and regard your use and access to this website by clicking the link at the bottom of this page.

AGREEMENT

By using this website, you agree to Florida Capital Bank Mortgage’s Privacy Statement and to the use of the information Florida Capital Bank Mortgage receives and collects as stated herein and in ways Florida Capital Bank Mortgage may notify you of in the future. By providing any personal information to this site, you acknowledge that you fully understand and consent to the collection and processing of such information. Florida Capital Bank Mortgage reserves the right at its discretion to modify this Privacy Statement at any time. Your continued use of this site following the posting of changes to these terms indicates your acknowledgment and acceptance of all changes.

QUESTIONS?

Should you still have questions regarding Florida Capital Bank Mortgage’s use of your information, you may contact us using the information below:

Florida Capital Bank Mortgage
Attention: Web Site Customer Service
10151 Deerwood Park Blvd.
Building 100, Suite 200-A
Jacksonville, FL 32256
Email
Phone: 1-800-318-3159